Accelerated Business Continuity Management with IBM OpenPages

SureStep helps organizations deploy IBM OpenPages Business Continuity Management to safeguard operations during unexpected disruptions. Through our Accelerated Framework, we implement continuity planning and crisis response protocols that align to your regulatory needs, internal controls, and operational realities.

  • Automated business impact assessments (BIAs) and continuity plan management
  • Integrated crisis response workflows with audit-ready history
  • Centralized tracking of recovery strategies, dependencies, and testing

About Our BCM Implementation Services

SureStep’s IBM OpenPages BCM deployments enable end-to-end resilience planning—digitizing how your organization prepares for, manages, and recovers from business disruptions. From conducting BIAs to orchestrating response workflows, we configure OpenPages to reflect your real-world organizational dependencies, recovery time objectives (RTOs), and critical operations.

Our implementation includes:

SureStep Management Team

Meet the SureStep team - a group of experienced professionals who bring together deep expertise in strategy, risk, compliance, data, finance, and operations.

With diverse backgrounds spanning global consulting, technology, and financial services, our team is united by a commitment to delivering tailored, end-to-end support. Together, we ensure that every engagement is guided by insight, precision, and a focus on your success.

Michael Gibbs
CEO, SureStep
Canada

Mike is a recognized leader in risk and compliance transformation, serving as CEO of SureStep for more than 14 years. He has built SureStep into a trusted global partner for advisory and technology implementation, supporting organizations with IBM, SAS, ServiceNow, and ESG platforms. His background includes senior roles in analytics, business development, and enterprise software across Canada and North America.

Darryl Ivan
Sales Director, Risk Advisory
Canada

Darryl is a seasoned risk executive with over two decades of leadership across banking, insurance, and technology. He has served as CRO for multiple financial institutions and held senior roles at SAS, EY, and RBC, driving large-scale risk transformation and regulatory programs. Today, he advises clients on implementing cutting-edge risk technology solutions in North America and beyond.

Tony Wilson
Sales Director, APAC
New Zealand

Tony is an accomplished business development and client director specializing in risk, compliance, and enterprise technology solutions. Over his career, he has guided complex IT and risk transformation programs with organizations such as Systems Advisory Services (SAS IT), Practiv, and Datacom. Based in Auckland, he now leads SureStep’s Asia Pacific sales and client growth initiatives.

Anthony Franklin
Solutions Sales Executive
United States

Anthony is a technology and business executive with a track record of building data-driven solutions across industries. He has held leadership roles at Red Hat, Microsoft, and SAS, while also founding and advising companies in sports analytics, financial risk, and sales innovation. His passion lies in bridging advanced analytics with practical business impact.

Rick Vasicek
Solutions Sales Executive
United States

Rick is an accomplished leader in enterprise risk management, specializing in financial services sales, advisory, and compliance solutions. With senior leadership experience at SAS, Moody’s, and Kamakura, he has built global teams and driven growth across EMEA and North America. He is passionate about helping institutions navigate evolving regulatory and market challenges with data-driven solutions.

Robert Wright
Stategic Advisor
Netherlands

Robert serves as Strategic Advisor to the CEO of SureStep, where he focuses on enterprise strategy and client success. Drawing on deep experience in data governance, data management, and software development, he helps organizations translate complex regulatory and operational requirements into actionable strategies and scalable solutions.

Stacie Heffern
Head of Operations
Canada

Stacie brings extensive experience in operations and business process management, with a proven record of driving efficiency, improving client outcomes, and leading high-performing teams. At SureStep, she manages day-to-day operations and supports delivery excellence across risk and compliance programs. Her background spans financial services technology, business analysis, and client service leadership.

Book a meeting with our advisory team today